Introduction

TrueID ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Zimbabwe national ID validation service. Please read this policy carefully.

By using TrueID, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Automatically Collected Information

Usage Data: Pages visited and features used.
Device Information: IP address, browser type, operating system, and device identifiers.
Log Data: Server access logs and error reports.

How We Use Your Information

We use the collected information for various purposes:

To Provide Our Services: Process ID validation requests and deliver our features.
To Improve Our Services: Analyze usage patterns to enhance performance and user experience.
To Ensure Security: Detect, prevent, and address technical issues.

Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

Legal Requirements: If required to do so by law or in response to valid legal requests.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.

Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption: SSL/TLS encryption for data in transit.
Access Controls: Restricted access to personal information.
Regular Security Audits: Ongoing review of our security practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

ID Number Privacy

Important: We Do Not Store Your ID Numbers

When you validate an ID number through our tool, the ID is sent to the server for validation and the result is returned immediately. We do not store or log the ID numbers submitted.

Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Analyze website performance and user behavior

You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

International Data Transfers

Your information may be transferred to and processed in countries other than Zimbabwe. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of TrueID after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@trueidzim.com

Website: https://trueidzim.com

Address: Harare, Zimbabwe